Can I get a sample of the fabric first?
Click on the small picture of the fabric above, then click on the large button titled "Get a Sample" to purchase a sample.
What kind of hardware do I need?
For outside mounts, there are two options to measure. Depending on which one you choose, you'll need a curtain rod with decorative finials or a continental rod with returns. For inside mounts, you'll need a spring tension rod.
Can I also buy a matching valance or draperies?
Yes. Look for the same fabric in our custom valances or custom draperies products. Sort the fabrics by color to find your desired fabric easier. Keep in mind that those custom products require more time to sew, so the turnaround time may be extended by about an additional week.
Return Policy
Our valances are final sales since they are custom-made by our workroom.
We do, however, stand behind our sewing and accept refunds or exchanges if there is an error in workmanship or damage during shipping. We must be notified in writing within 14 days of delivery if you'd like to start a claim - you can find our contact page here.
We cannot honor return requests if your window was measured incorrectly or the fabric looks different on your device screen. To ensure you will be satisfied with your purchase, we encourage you to buy a fabric sample first and to follow the instructions we suggest, including our measuring and hardware recommendations.
Cancellation Policy
Our aim is to complete your order in a timely manner and start working on getting its supplies and patterns ready almost immediately after you place it. For that reason, we can only honor cancellations within the first 24 hours of the time that the order is placed. Your request must be made in writing - use our contact page to do this.
Our processing times depend on how busy our workroom is. For the most recent production estimates, check the shipping options on the checkout page.