Shipping and Return Policy

Timeframes

Shipping times vary.

Current Shipping Estimates by Department

     ❱    Custom Department: 6-8 weeks
     ❱    Samples: 4-5 days if in stock, 1-3 weeks if on backorder
     ❱    Fabrics by the Yard: 3 - 7 days

 

Rates and Areas

We ship to the United States only, including Alaska and Hawaii.

Shipping rates are displayed in your shopping cart.

 

Delays or Lost Packages

All lost or damaged packages are fully refundable or replaceable to any customer. We are, however, not responsible for packages showing as delivered under tracking status. All returned items that you would like to be resent are subject to a new shipping and repackaging charge.

When contacting us about potentially lost shipments, allow at least 7 days in transit for packages and at least 14 days in transit for samples.

 

Return Policy

Because our products are custom made to order, all our sales are final. For this reason, we recommend following the measuring instructions found on each product page exactly, as well as ordering fabric and trim samples before purchase.

We do, however, accept return or exchanges in the case of errors in workmanship made on our part. To start a return, you must do so within 14 days of the delivery date using our contact page.